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No matter where they are, Intraplás' customers are always ensured
fast and professional solutions.
We prize communication with our customers and actively encourage it for we believe it is the key
for success.
Regular technical assistance sessions are another means of guaranteeing service quality. Furthermore, our
Annual Customer Satisfaction Surveys and our encouragement of product and service improvement suggestions provide valuable feedback on Intraplás' performance.
After-sales Technical Assistance
Technical Assistance is provided:
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On our own initiative, during
the design and industrialisation phases of a new
product or whenever a change of an existing
product takes place.
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In response to a complaint, if it
is related to a malfunction of our product during
the client's production process, or whenever
specifically requested by the client.
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Whenever the client requests
our technical support to carry out internal
improvement actions or to identify and cope with
problems related to production processes of which
our products are a part of.
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