Intraplás | plastic forms

Intraplás has always regarded quality as a fundamental factor in acquiring a competitive edge. The beginning of food packages manufacturing, as well as the introduction of applicable regulations and the need to objectively define implicit and explicit customer needs increased even more quality's importance.

In 1985 a test laboratory was set up, and Intraplás implemented a quality control system based on the NP 3000/2 standard and drafted the company's first Quality Manual.

Since then, the participation of all the company's sectors in ongoing quality improvement has been evident and of fundamental importance for building the company's Quality Culture. This quality culture has been thoroughly absorbed by all employees and focuses on customer needs.

Since May 1994 Intraplás has its Quality System certified. Initially, under the ISO 9002 Standard, from June 2003 to February 2010 under the ISO9001:2000 and since then according to ISO9001:2008.

This certification was issued first by the Portuguese Quality Institute (Instituto Português da Qualidade - IPQ) and then by the Portuguese Certification Association (Associação Portuguesa de Certificação - APCER), clear evidence of our quality level.

Obtaining high quality standards starts by defining products and is extended to all phases of development, manufacturing, distribution and after-sales service.

Standards impose a minimum level, a huge difference between what they define and total quality. That's why Intraplás continues to develop an ambitious ongoing quality improvement program with emphasis on the following:

APCER's certification and its recognition (IQNET agreement) in several countries has eliminated customer-requested technical audits and facilitated our penetration in important foreign markets.

MISSION To be among the leaders in the thermoplastic sheet and plastic packaging market for the food industry and for components, maximising customer satisfaction through a range of quality products, the competence of our human resources and permanent technological upgrading and innovation in order to ensure sustained, long-term growth.
VISION To be the undisputed leader in the domestic market and to be among the best in the competitive international markets.

INTRAPLÁS' QUALITY POLICY

We focus all our activities on meeting the implicit and explicit needs of our customers and on optimising and updating our technical and human resources. We are therefore committed to:

Establishing and maintaining a system to ensure implementation of all the quality management and improvement activities so that our procedures comply with the requirements of the reference standard;

Meeting the needs of our customers in full, providing them with high-quality products, designed to comply with the requirements of their specifications and the standards and applicable law, supplemented by efficient after-sales support;

Complying in full (during the manufacturing, storage and delivery process) with product specifications, including such functional characteristics as safety and aesthetics;

Developing partnership relations with our customers and suppliers, involving them in the co-operation, planning, control and improvement aspects of our procedures and products;

Organising training, information and awareness actions aimed at creating a quality culture in our staff, taking advantage of their potential and improving their performance;

Continually improving the effectiveness of our procedures and the quality of our products and services;

Eliminating the causes of failures and prevent their re-occurrence in addition to eliminating the causes of potential failures to prevent their occurrence.